Press Releases

The Servion Group Forms Strategic Partnership with Kentucky Credit Union League

The Servion Group, a national Credit Union Service Organization, is pleased to announce a strategic partnership with the Kentucky Credit Union League. The alliance serves as an endorsement of Servion Mortgage and Servion Commercial Loan Resources, two Servion business units. 

“We are thrilled to welcome Servion to our family of endorsed partners,” said Laura, VP of Association Services of the Kentucky Credit Union League. “We vetted several vendors and The Servion Group was by far the easiest to work with while still offering the kind of service and the types of solutions we believe our member credit unions are desiring.” 

Through this partnership, Kentucky credit unions receive full-service mortgage support and have access to working in various channels, such as Retail, Correspondent, Delegated/Non-delegated. The multiple mortgage products offer flexibility for borrowers, those being conventional, FHA, VA, USDA, Jumbo/Non-Conforming programs. Servion Mortgage delivers additional services such as quality control, contract processing, contract closing, servicing, and appraisal review. 

Through Servion Commercial Loan Resources, credit unions work with a trusted partner who functions as their credit administration department handling the behind-the-scenes functions of business lending. The partnership allows the credit union lender to focus on what matters most: their members. Servion Commercial Loan Resources offers the flexibility of ala carte services or annual membership, whichever fits the credit union’s needs. 

“We are honored to work together with the Kentucky Credit Union League to serve their member credit unions and offer quality solutions to help them grow their unique strategies,” said Brad Crandall, president and CEO of The Servion Group. “At Servion, we’ve always taken pride in helping credit unions deliver valuable products and services to their members. I have been a part of this CUSO for more than 25 years, and this is a new opportunity for us. I am excited we can work more closely with Kentucky credit unions.”

The Servion point of contact for Kentucky credit unions is Nicole Cowan, who has worked at The Servion Group for five years. “I am beyond excited for this opportunity to deliver a hands-on approach to the credit unions in Kentucky,” Cowan said. “Servion’s values: serving with passion, embracing change, putting people first, achieving results, and instilling confidence in lending, ties directly into the values exhibited by Kentucky Credit Unions through my work with them.” To learn more, credit unions may contact Cowan at [email protected] or 765-994-6022. 

In addition to Cowan as the Servion contact, credit unions may also reach out to the following representatives at the Kentucky Credit Union League: Laura Parrish at [email protected] or 502-855-8209; Andrew Barr at [email protected] or 502-855-8208; or Sabrina Orkies at [email protected] or 502-855-8201. 


About The Servion Group: Based in the Twin Cities, The Servion Group was founded in 1987 by three Minnesota credit unions wanting to offer competitive mortgage products. Today, we are co-owned by 53 credit unions and support nearly 500 credit unions and community banks across the country via solutions spanning mortgage, title, realty, financial advisory, and business lending, delivered through a staff of more than 270 employees.